How To Apply For MTN Nigeria Graduate Customer Service Accelerated Internship Programme

Apply For MTN Nigeria Graduate Customer Service Accelerated Internship Programme


Apply For MTN Nigeria Graduate Customer Service Accelerated Internship Programme

Apply For MTN Nigeria Graduate Customer Service Accelerated Internship Programme

MTN Nigeria – The leader in
telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment
offerings even beyond reward and

We are recruiting to fill the vacant
position below:

Title: 2018 Customer Service Accelerated
Internship Programme


: Nationwide

Job Description

Accelerated Internship Programme (AIP):

Our Accelerated Internship Programme (AIP) is 2 year programme for graduates who aspire to develop a career in
Customer Service with Africa’s leading Telecommunications provider.

The AIP offers you the unrivalled
opportunity to work with Customer Service Professionals in the industry and also exposes you to experienced mentors and coaches who will guide you on this quest.

A Certificate of Completion will be issued to you upon completing the 2 – year Internship programme which will
jumpstart your career in the industry.


Minimum of a second class lower degree (2:2) or HND lower credit from a Nigerian or foreign institution in any of the following field(s) of study:
Social Science

Age and Experience:

Age limit: 26 – 28 years
Must be fluent in English
Intermediate proficiency level in Microsoft Suite applications
1 – 2 years experience in client facing role
Must have completed National Youth Service Corps (NYSC)


Customer Focus
Fast learner
Entrepreneurial thinking
Proactivity & self-motivation
Ability to prioritise effectively and accept challenging responsibilities
Ability to apply creativity, innovation and analytical thinking in solving problems Internally motivated, self-driven, receptive to feedback and ability to take ownership Ability to work under pressure Results driven Skills Digitally savvy, result-oriented and innovative.

Willing to take accountability, get things done
Strong numerate and analytical skills
Ability to apply theoretical knowledge to practical experience
Continuous learning and adaptability to new technologies
Willingness to work in any assigned functional area/location
Have a big picture focus
Emotional Intelligence
Ability to keep up with current
developments and trends
Excellent relationship-building and teamwork capabilities
Excellent communication and
interpersonal skills
Ability to collect, analyse and interpret complex data

Behavioral Competencies:

Must exhibit MTN Values of: Leadership, Innovation, Relationships, Integrity, and a
Can-Do attitude.
Must exhibit MTN Vital Behaviors:
Complete Accountability, Get It Done, Active Collaboration, and Complete Candour.

Job Conditions:

Normal MTNN working conditions
Open Plan Office
High performance culture
Valid international passport

Click Here To Apply


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